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Thursday, May 21, 2009

Advice: How to Get Feedback from an Interview

Alina Dizik cuts right to the heart of the matter of how to find out if you actually interviewed well! And that is NO easy task! Read on! What do YOU think?

Advice: How to Get Feedback from an Interview
By Alina Dizik

Getting interview feedback from a recruiter can help build your interview skills, but it’s important to use the right approach when asking–so you don’t harm your chances of landing the job, says Bill McGowan, founder of Clarity Media Group, a New York-based training and communications firm. Mr. McGowan offers advice on how to gather feedback during the job search.


What should you keep in mind when asking for feedback?
Don’t ask for feedback in a way that makes you sound defensive or insecure. Rather than say, ‘I’m afraid I might have come across unsure of my credentials,’ try, ‘I hope I was successful in thoroughly and clearly establishing why my credentials make me a good fit for this position.’ Remind them that this feedback is something you welcome in an effort to evolve and improve your own abilities, since you put a premium on effective communication skills. Do not give them the impression that you’re asking for feedback just to create more work for them. Keep your request for feedback professional, focused on your experience, expertise, recommendations from others and your ability to effectively convey what makes you a good candidate and distinctive from the other applicants.


How do you approach getting feedback–what are some of the logistics?
An email the following day thanking them for their time is the best vehicle in which to request feedback. But don’t ask for feedback with a tone that assumes the feedback is going to be negative. So perhaps saying, ‘I know you have a number of candidates to consider, and each of us likes to think we performed well in the interview. But there’s tremendous value in receiving feedback from your objective viewpoint. Embracing feedback as an opportunity to learn is how I’ve managed to grow and improve my skills in all of my previous positions, so thank you in advance for sharing any observations you feel would be constructive.’ If you do not get the job, it might be useful to send a follow-up email asking if the position went to someone else based on experience, or was the interview the determining factor.


What should a job seeker not ask when requesting interview feedback?
Try not to ask for feedback in areas that would make employers feel uncomfortable. For example, don’t ask if they thought you were dressed inappropriately, or whether your age was a negative. If you have a strong speech impediment or accent, do not ask if that torpedoed your chances.


How does feedback from an interviewer help in the job search?
Three themes must come through in any job interview and you must ask the interviewer to give you feedback as to whether you were clear in making these points: How your specific previous experience has given you the skills and tools that would allow you to excel in the job you’re seeking, how your advance research of the prospective employer revealed a number of project areas that dovetail with what you’re professionally passionate about, and what makes you distinctive from the other candidates they’ve interviewed.


After what type of interview should you seek feedback?
Any type of job that requires client relations and the skills necessary for successfully interacting with people on a regular basis will make it all the more important that you perform well in a job interview: public relations, marketing or sales. Many people do not ask for feedback for fear they’re going to hear criticism. Improving job interviewing skills requires a thick skin and a determination to improve through critical self examination.


What should job hunters avoid?
Do not let your request for feedback stand alone. It should be couched in a broader thank you note–otherwise, it’s as if you’re giving the interviewer more work to do. Don’t approach the request from a standpoint of insecurity, like, ‘I’m afraid I might have come off as lacking confidence.’ Dont’ ask simplistically, ‘How did I do?’


Who else besides a recruiter can you ask for feedback?
Visiting a job interviewing coach can be a useful way to spar with a professional communications analyst in advance of your interview. Short of that, videotape yourself role-playing through a job interview with a family member or friend, and then examine the video with a mentor for constructive criticism. Even without a mentor, looking at yourself on tape is an amazing learning tool.


Readers, do you find feedback from past interviews are valuable learning tool? How have you obtained feedback from previous interviews?


You can comment here on this blog or at http://blogs.wsj.com/laidoff/2009/05/19/advice-how-to-get-feedback-from-an-interview/

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